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Terms & Conditions

Customer Care

Our team is here to make sure every order, query, and concern is handled with the urgency and professionalism your practice deserves. Whether you need help tracking an order, sourcing a specific product, or resolving an issue, we're just a call or email away. Your satisfaction isn't just a priority. It's our standard.

Privacy & Safety

At Wilbea Medics, your data is treated with the same care we bring to every product we supply. We collect and store only the information necessary to process and fulfil your orders, and we will never sell or share your data with third parties. All information is handled in full compliance with UK GDPR regulations, keeping your details safe and secure at every step.

Wholesale Inquiries

Are you a distributor, healthcare organisation, or retailer looking to stock quality medical supplies at scale? We'd love to hear from you. We work with a range of partners to provide competitive wholesale pricing, flexible ordering, and dedicated account support. Get in touch with our team to discuss your requirements and let's build something that works for both of us.

Payment Methods

We offer a range of secure, flexible payment options to suit every organisation:

  • Credit / Debit Card

  • PayPal

  • Offline Payments (including bank transfer and purchase orders for approved account holders)

 

Need a tailored invoicing arrangement for your NHS organisation or practice? Contact us and we'll set up an account that works for you.

Contact Us

For any question or consultation, please fill in the form below

Our Store

Address

6 Nightingale Close, Carshalton, London,

SM5 2FS

Info

Operation Hours

Monday-Friday
9AM - 6PM PST

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Tel

07491915107

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